Privacy Policy

Effective date: October 2026

This Privacy Policy explains how Share Search Pro, operated by Amit Sahita Finance Pvt. Ltd. (Member of BSE since 1998) (“Share Search Pro”, “we”, “us”), collects, uses, shares and protects your personal data when you visit sharesearchpro.com, contact us, or use our services. We process personal data in line with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws. By using this website or submitting your details, you agree to this policy.

1. Information we collect

Information you give us when you fill in a form, call, email or message us on WhatsApp:

• Your name, mobile number and email address
• Your city or country of residence
• Shareholder details, such as the investor’s name, company names, folio numbers, and whether the shareholder is alive
• Details about your relationship to a shareholder who has passed away, and any message you choose to send

Information you share if you engage us for a service: PAN, Aadhaar, address proof, demat and bank account details, share certificates, dividend records, death certificates, wills, succession or legal heir documents, and other documents needed to process your claim. We ask for these only when they are needed for your case.

Information collected automatically: the pages you visit, the device and browser you use, the website or advertisement that brought you here (for example campaign tags and click identifiers from Google or Meta), and similar usage data collected through cookies and tracking tools.

2. How we use your information

• To respond to your enquiry and call or message you about it
• To search records, assess your case and send you a written proposal
• To provide the services you engage us for, including preparing documents and corresponding with companies, registrars, depository participants and the IEPF Authority on your behalf
• To send you updates about your case
• To understand how visitors use our website and to measure and improve our advertising
• To comply with legal, regulatory and record-keeping requirements

3. Your consent

We collect and use your personal data on the basis of your consent, which you give when you submit a form on this website or share your details with us, and for other legitimate uses permitted by law. You may withdraw your consent at any time by writing to info@sharesearchpro.com. Withdrawing consent will not affect processing already carried out, but we may be unable to continue providing a service that depends on that data.

4. Who we share your information with

We do not sell or rent your personal data. We share it only where needed to help you or to run our business:

• Companies, registrars and share transfer agents (RTAs), depository participants, the IEPF Authority and other authorities involved in your claim
• Notaries, legal professionals and other advisors where your case requires them
• Service providers who help us operate, such as website hosting, form and email delivery, WhatsApp messaging, and analytics or advertising platforms (for example Google and Meta)
• Government, regulatory or law enforcement bodies where we are required to do so by law

Some of these service providers may store or process data outside India. We use reputable providers and share only what they need.

5. Cookies and tracking

Our website may use cookies and similar technologies, including tools from Google and Meta, to understand how the site is used, to measure the results of our advertising, and to show our advertisements to people who have visited the site. You can block or delete cookies through your browser settings. Some parts of the site may not work as well if you do.

6. How long we keep your information

We keep enquiry details for up to 12 months if you do not engage our services, unless you ask us to delete them sooner. For clients, we keep records for as long as needed to complete the service and for any further period required by law or for resolving disputes. After that, we delete or anonymise the data.

7. How we protect your information

We use reasonable technical and organisational safeguards to protect your personal data from unauthorised access, loss or misuse, and limit access to team members who need it for your case. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

We will never ask you for OTPs, passwords or PINs for your bank, demat or any other account. If anyone claiming to be from Share Search Pro asks for these, please do not share them and inform us immediately.

8. Your rights

Under Indian data protection law, you may:

• Ask for a summary of the personal data we hold about you and how we use it
• Ask us to correct, complete or update your data
• Ask us to erase your data, unless we need to keep it to comply with the law
• Withdraw your consent
• Nominate a person to exercise these rights on your behalf in the event of death or incapacity
• Raise a grievance with us, and if it is not resolved, approach the Data Protection Board of India

To exercise any of these rights, write to info@sharesearchpro.com. We will respond within a reasonable time.

9. Children

Our services are meant for adults. Where a legal heir is a minor, we deal with and collect the minor’s information only through their parent or lawful guardian.

10. Third-party websites

Our website may link to other websites, such as those of companies, registrars or government bodies. We are not responsible for their privacy practices, and we encourage you to read their policies.

11. Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

12. Contact and grievance officer

If you have any questions or concerns about this policy or your personal data, please contact our Grievance Officer:

Dinesh Gupta, Compliance Officer and Grievance Officer
Share Search Pro, Amit Sahita Finance Pvt. Ltd. (Member of BSE since 1998)
24-26, Cama Building, Dalal Street, Fort, Mumbai – 400001
Email: info@sharesearchpro.com
Phone: +91 88501 84204